Having a commercial ice maker is crucial for many important operations in restaurants, bars, cafes, and offices. Although ice makers are heavy-duty and high-performance industrial machines, all brands, such as Ice-O-Matic, are likely to experience malfunctions at some point in their life cycle. While some issues will require a technician, other issues are quick fixes that you can do yourself.
The following guide is a compilation of the common errors or issues that Ice-O-Matic ice machines experience, as well as fixes that you can try to get your ice maker up and running again.
Ice-O-Matic Machine Isn’t Running
There are several reasons that may be the cause of why your Ice-O-Matic is not running. Check out the following ways to diagnose the issue:
· Is the ice maker plugged in and set to “ice”? Always check to see if the ice machine is properly plugged in. Then make sure the “ICE” setting is selected.
· Is the voltage correct? A voltage that is too high or too low can negatively affect the refrigeration unit.
· Is the high-pressure safety on? Reset the safety to ensure it is on correctly and identify the reason for high head pressure.
Ice-O-Matic Machine is Leaking
While leaks that come from inside the Ice-O-Matic ice machine will require a service technician to fix, leaks that come from outside the ice machine can be handled by you. They are likely a plumbing issue that is related to the machine not being properly installed. Make sure to turn off the ice machine before making any adjustments.
Check the shutoff valve:
If the leak is coming from the shutoff valve, contain the leak to prevent further damage and call a plumber.
Look for drain obstructions:
The leak may be a result of water not being able to properly drain due to a blockage. Check for obstructions that you can clear and then test to see if it worked to rectify the original leak.
Check the water line:
A cracked or broken water line will need the assistance of a plumber to fix it.
Time for a deep clean:
Regularly cleaning your Ice-O-Matic is essential to avoid future buildups or obstructions that cause leaks. Whether you schedule it or do one after the ice machine is serviced, deep cleans are essential for taking care of your ice maker.
Not Enough Ice is Being Made
Certain businesses, such as restaurants, bars, and cafes, need a lot of ice to keep operations running smoothly. If the Ice-O-Matic is not making enough ice, the following are ways to solve this issue:
Is the water line clogged:
The amount of water that is in the ice machine determines the amount of ice that is made. Make sure the water line is clear of any buildup or obstructions to maximize the amount of ice for your business.
Does your machine need a deep clean:
A clean machine produces more ice, as there is no buildup to reduce production. If your ice maker is producing less ice than normal, make time to clean it, and even schedule a regular cleaning to prevent this issue in the future.
Is the temperature too high:
If the room your ice machine is in is too hot, it can impact ice production. Double-check what the air temperature is and adjust either the temperature or the machine’s location accordingly.
Your Trusted Restaurant Supply Store
At Celco, we are determined to provide the best possible products to our customers, as we want your business to thrive. Ice-O-Matic Ice Machines are very popular products at Celco, as they provide countless businesses with essential ingredients for food and drink preparation and service.
Our team prides itself on providing the best customer service and support, which is why any questions about Ice-O-Matic products are readily welcomed. If your questions were not addressed above, feel free to contact one of our sales representatives or visit our website for more details.